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Business Operations Lead

Biography

Oluwatosin is a certified Customer Service Professional and a graduate of English and Literary Studies from Ekiti State University (formerly known as University of Ado Ekiti). Her strength includes Customer Service, People Management, Digital Marketing and Public Relations. Oluwatosin after graduation has worked in diverse fields like: Telecommunications, Educational Consulting, Digital and PR Management, and Real Estate.

She has worked for notable companies such as: Globacom in Customer Care Services, Bridge International Academies as a Deputy Manager, Customer care., RevolutionPlus as the Head of Customer Care Services and Operations, Chelleluxe Concierge (a UK based digital and product management firm) as a Public relation and strategic communicator. She has over 8 years of professional experience in both local and international management services.

She holds best practices in CRM Administration, Customer Service Management, Call Center Management, Quality Assurance, Remote Experience, Human Resources Management, and Communication skills. Mrs Oluwatosin Deborah Awofodu is presently the Business Operations Lead of Casafina development Company.

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    CASAFINA DEVELOPMENT

    NIGERIA OFFICE
    1a, Femi Deru, Agbaoku, Opebi, Lagos, Nigeria

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    +234 818 000 0113